Crisis Management

How you respond to a crisis can determine whether you and your organization are reviled or admired.

A crisis may build slowly or immerse your organization like a tsunami in the night. Crimes, natural disasters, accidents, and plain bad judgment are among the many threats your organization may need to manage without warning. We can help you choose and hone truthful narratives to help build trust, understanding, and empathy in times of crisis. We can help you to speak in courage, in candor, in apology, or in whatever tone and tenor your situation needs. Among other aspects of crisis management, we can support you with:
- Stakeholder analysis
- Message creation and timing
- Spokesperson evaluation and preparation
- Clear explanations of complex and technical issues
- Coordination with in-house and outside counsel